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Support

CedMind support

Help centre and contact

Contact us

For any question, technical issue or suggestion, write to us. We reply within 48 hours. contact.cedmind@gmail.com

Frequently asked questions
  • How does meal scanning work?You take a photo of your meal. The image is analysed in real time to recognise the dish and estimate its macros. The photo is not stored on our servers: only the text result stays in your history.
  • How do I change plan (Premium / Apex)?Open the Subscription screen in the app and pick the new plan. Changes are handled by Stripe on the web, or Google Play / App Store on mobile. The previous plan is replaced automatically.
  • How do I cancel my subscription?On the web, cancel from your Stripe customer portal. On Android: Google Play → Profile → Payments and subscriptions. On iOS: Settings → Apple ID → Subscriptions.
  • How do I delete my account?The delete button is in the app (Profile → Delete my account). Deletion is permanent and erases your personal data.

Privacy

To learn how your personal data is processed, read our privacy policy. Privacy policy